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Order Tracking
To check the real-time status of your shipment, we’ve partnered with 17TRACK—a globally recognized all-in-one package tracking platform trusted by millions. Supporting 2800+ carriers and 190+ airlines worldwide, it offers 99.9% tracking accuracy and real-time updates.
Simply visit 17TRACK, enter your tracking number, and you’ll instantly access details about your order’s journey—from dispatch to delivery. With carrier auto-recognition and timely notifications, you’ll always stay informed about your package.
Frequently Asked Questions (FAQ)
Many common questions—including shipping times, return policies, payment methods, and more—are already answered in our FAQ Help Center. We recommend checking it first for quick, self-service solutions that save you time.
Get in Touch Directly
If you can’t find the answer you need, feel free to reach out through one of the following channels:
📧 Email: support@relizven.com
📞TEL:+1 810 510 2715
Or submit your question via our contact form for personalized assistance tailored to your needs.Support Hours & Response Time
- Our office hours: 9:00 AM – 5:00 PM EST (Monday to Friday)
- We strive to respond to all inquiries within 1 business day. If you haven’t received a reply, please check your spam or junk folder—our messages may occasionally be filtered there by mistake.
A quick note: To help us process your request efficiently, please avoid sending multiple duplicate messages. Duplicate submissions can delay our response time as we work to prioritize and address each inquiry thoroughly. We appreciate your patience and will get back to you as soon as possible!
Your satisfaction is our top priority. Whether you have questions about an order, need help with tracking, or have other concerns, our team is here to assist you every step of the way.